Terms and Conditions

Design Air (Scotland) Ltd
Unit 9, Block 4, Chapelhall Industrial Estate, Airdrie, North Lanarkshire, Scotland, ML6 8HQ
Telephone: 01236 751922  |  Email: sales@designairscot.co.uk

1. Quotations and orders

Quotations are valid for the period stated on the quotation or, where no period is stated, for 30 days from the date of issue. A quotation is not an offer capable of acceptance until confirmed by us in writing. An order is accepted, and a contract formed, only when we issue a written acknowledgement or begin the work or supply. We may withdraw or amend a quotation at any time before acceptance. Any specifications, drawings, capacities or performance figures we provide are given in good faith as a guide and do not form part of the contract unless expressly agreed in writing.

2. Prices and payment

Prices are those set out in our quotation or invoice and, unless stated otherwise, exclude VAT, delivery, carriage and any duties, which will be added at the applicable rate. Unless we have agreed credit terms with you in writing, payment is due in full before delivery or on the date shown on your invoice. Where credit terms apply, payment is due within the period stated on the invoice. We reserve the right to charge interest on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, together with reasonable recovery costs. Goods remain due for payment even where installation or commissioning is scheduled for a later date.

3. Delivery, installation and commissioning

Any dates we give for delivery, installation or completion of work are estimates only and time is not of the essence. We will use reasonable endeavours to meet agreed timescales but are not liable for delays outside our reasonable control. Where we install or commission equipment, you are responsible for providing safe and suitable access, a suitable environment, and the necessary electrical, mechanical and other site services, unless we have agreed in writing to provide these. Additional work required because a site is not ready, or because of conditions not reasonably foreseeable at the time of quotation, may be chargeable.

4. Title and risk

Risk in goods passes to you on delivery. Ownership of goods does not pass to you until we have received payment in full for those goods and any other sums you owe us. Until ownership passes, you must store the goods so that they remain identifiable as our property and must not dispose of or encumber them. We may recover goods for which payment has not been received.

5. Equipment warranty

New equipment we supply is covered by the manufacturer’s warranty for the period and on the terms specified by the manufacturer or stated on your quotation. As an authorised Atlas Copco distributor, warranty support for Atlas Copco equipment is provided in line with the manufacturer’s warranty conditions, which may require the equipment to be serviced by us or another approved party using genuine parts. Warranty cover does not apply to fair wear and tear, consumable items, damage caused by misuse, neglect, incorrect installation or operation by others, or failure to carry out recommended maintenance. Used and reconditioned equipment is supplied on the specific terms stated in the relevant quotation.

6. Servicing, maintenance and repairs

Where we carry out servicing, maintenance or repair work, we warrant that the work will be carried out with reasonable skill and care by suitably qualified engineers. Our workmanship is guaranteed for the period stated on the relevant documentation. Any parts supplied are covered by the applicable parts or manufacturer’s warranty. Diagnosis, call-out and inspection charges may apply and will be advised where possible before work proceeds. Service plans and maintenance contracts are governed by the specific terms set out in the relevant agreement.

7. Hire equipment

Where we hire equipment to you, the equipment remains our property at all times. You are responsible for the equipment from delivery until it is returned to or collected by us, including loss, theft or damage beyond fair wear and tear, and for using it safely and only for its intended purpose. Hire charges run for the full hire period agreed and are payable in accordance with the hire documentation.

8. Your responsibilities

You are responsible for ensuring that any information you give us is accurate, that your site and existing equipment are safe to work on, and that compressed air and pressure systems are operated and maintained in accordance with applicable regulations, including the Pressure Systems Safety Regulations 2000 (PSSR) where relevant. You must follow all reasonable instructions and manufacturer guidance relating to the safe use and maintenance of equipment we supply or service.

9. Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be limited or excluded. Subject to that, our total liability arising out of or in connection with any contract, whether in contract, delict (including negligence), breach of statutory duty or otherwise, is limited to the price paid for the goods or services giving rise to the claim. We are not liable for loss of profit, loss of production, loss of business, loss of contracts, or any indirect or consequential loss. We are not responsible for the performance of equipment where it has been altered, added to, or serviced by others without our agreement.

10. Cancellation and returns

As we supply goods and services to businesses, orders may not be cancelled once accepted except with our written agreement. Where we agree to a cancellation, you may be liable for costs and expenses we have already incurred, including restocking charges for goods and charges for work already carried out. Equipment made or configured to your specification, and used or reconditioned equipment, is non-returnable. Any goods returned by agreement must be unused, in their original condition and packaging.

11. Events outside our control

We are not liable for any failure or delay in performing our obligations that is caused by events outside our reasonable control, including but not limited to strikes, supplier or manufacturer delays, transport disruption, fire, flood, severe weather, epidemic, or the acts of any government or authority. If such an event occurs, we will let you know and may agree revised timescales with you.

12. Data protection

We handle personal data in accordance with UK data protection law and our Privacy Policy, which explains how we collect, use and protect the information you provide to us.

13. Intellectual property

All content on this website, including text, images, logos and design, is owned by or licensed to Design Air (Scotland) Ltd and is protected by copyright and other intellectual property rights. You may not reproduce, distribute or use any of this content for commercial purposes without our prior written permission. Any drawings, designs or technical documents we prepare remain our property unless otherwise agreed in writing.

14. Governing law

These Terms and any contract between us are governed by the law of Scotland, and the Scottish courts have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with them.

15. Contact us

If you have any questions about these Terms, please contact us on 01236 751922 or at sales@designairscot.co.uk.

Last updated: 9 July 2026.